If there is an issue with your order, such as you have received Rogue product that you believe might be defective, please contact our customer support team. Make sure to keep the products, packaging, and shipping documents intact during the claims period. It’s also a good idea to take a photo of the product showing the product’s identifying information and what’s wrong with the product. Not all instances will qualify for a product return, refund, or credit, but we’ll take the time to carefully assess each situation and see how we can make it right. Please note that you need to report any issues with an order within one month of the delivery date.